SAUNA BUYER FAQ

Clear answers before you request a quotation.

Product, configuration and trade answers based on the documented catalogue and supplied commercial terms.

Which wood options are listed for the sauna rooms?

Applicable models list spruce, hemlock, aspen and red cedar. The final wood selection should be confirmed on the quotation for the chosen model.

Products
Can the heating and lighting configuration be selected?

Yes. The supplied descriptions list selectable stove brands, infrared systems and optional lighting for applicable models. Availability and electrical requirements are confirmed per project.

Customization
What production time is shown?

The workbook states a typical production time of 25–30 days. The confirmed schedule may vary by model, quantity and configuration.

Trade
What payment term is shown?

The supplied workbook states a 40% T/T deposit, with the balance against a copy of the bill of lading.

Trade
What delivery term is shown?

The workbook lists FOB Ningbo mainly. Destination, freight and any LCL local charge should be confirmed on the final quotation.

Trade
How do traditional and far-infrared sauna rooms differ in this catalogue?

Traditional indoor records use configurable sauna-stove arrangements, while applicable far-infrared records list infrared heating panels and model-specific controls. Compare the exact heater, controls, room dimensions and electrical requirements for the selected model.

Products
What information should I send for a sauna quotation?

Send the model or category, destination market, quantity, preferred timber, heating system, required voltage and any accessory requests. These details help identify missing fields that must be confirmed in writing.

Quotation
Are voltage, frequency and phase the same for every model?

No universal electrical configuration is stated for every model. Confirm heater power, voltage, frequency, phase, controls and local installation responsibility for the exact product and destination before ordering.

Specifications
What is the difference between room dimensions and package size?

Room dimensions describe the assembled sauna footprint and height. Package size describes the shipping package and is used with carton count and weight for logistics planning. Do not substitute one measurement for the other.

Specifications
Are all accessories shown in a product image included?

Not necessarily. Applicable records list standard items such as a bucket, spoon, hourglass, thermometer, lamp or lampshade, while other lighting and equipment may be optional. Use the final quotation as the inclusion list.

Customization
What minimum order quantity is documented?

The populated product rows show an MOQ of one unit. The final quotation should still confirm the MOQ, configuration, packing and commercial terms for the selected model and destination.

Trade
How should I verify certificates or destination documents?

Request current documents for the exact product and destination requirement. The catalogue does not make a blanket certification promise, so any certificate, test report or compliance document should be identified and confirmed in writing.

Documentation
Is an LCL local charge documented?

The supplied commercial information lists an LCL extra local charge of USD 150–200. Confirm whether it applies to the actual shipment and ask for the complete destination and freight cost basis in the quotation.

Logistics
How long is a quotation stated to remain valid?

The supplied workbook states a quotation validity of one month. Pricing, freight, availability and configuration should be reconfirmed when that period has passed or when the requested specification changes.

Quotation

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